Return Policy

Eco-Friendly Products Return Policy

We accept returns on our products within 30 days of purchase. All returned items must be unopened and unused.

Return Terms:

  • 25% restocking fee applies to all returns

  • No shipping cost reimbursements

  • Customer is responsible for return shipping costs

  • After we receive your request, we will send an RMA label that needs to be attached to the return shipment

CAN I PLEASE JUST SPEAK WITH A HUMAN INSTEAD?

Of course! Our amazing (although small) customer service team is readily available to answer any questions you may have. Shoot us an email at: shipping@greenmatterbiotech.com - or call us: (520) 245-6821

Return Request Information

Customer Acknowledgment

I understand and agree to the following return policy terms:

  • 30-day return window from date of purchase
  • 25% restocking fee will be deducted from my refund
  • No reimbursement for shipping costs
  • I am responsible for return shipping costs
  • Items must be unopened and unused
  • RMA label must be attached to return shipment